05 / Make the border part of the plan
We handle the clearance work around your cargo.
Select customs clearance when you quote and book in the Flaminglobe platform, or book it for a shipment already arranged elsewhere. Upload the required records and follow export and import clearance in one place. Our team manages the authorised professionals and release handovers, with AI flagging missing information early.
Why it helps
Built around the outcome you need.
Start the paperwork before the hold
We gather the information needed for your goods and route while the shipment is being prepared. That gives your supplier and the relevant specialists time to answer questions before missing details become a last-minute obstacle.
One team to follow the questions
Product information may sit with the manufacturer while commercial records sit with the importer. We connect each request to the right person and follow the answer through, so the clearance process does not depend on you forwarding every message.
AI checks. Specialists confirm.
Our AI powered workflow helps identify gaps and apparent differences across shipment records. Authorised professionals review classification, value, origin and declarations, with the source information and approvals kept together throughout the process.
What’s included
What we take care of.
A clear scope, a practical plan and a team following the work through. Here is how this service fits your shipment.
Import and export clearance
We arrange customs clearance through the appropriate authorised professionals for your shipment. The team establishes the parties, permissions and document requirements, prepares the handover and follows the filing and release process within the agreed scope.
Document collection and review
We organise commercial invoices, packing lists, transport references and relevant supporting records. Missing fields and inconsistencies become specific questions for the issuer, with AI helping our team keep the requested information and latest versions in view.
Trade requirements and specialist support
We help you obtain the right review for product classification, origin evidence, permits and other route-specific requirements. The actual goods and transaction determine what is needed. Specialist advice and any related fees are agreed before that work proceeds.
Duties, release and delivery handover
We coordinate the information and instructions needed for applicable duties and taxes and follow clearance status. We also distinguish customs release from carrier or terminal release, ensuring the delivery team understands all conditions still to be completed.
Make it practical
A missing product detail, resolved before the handover.
An importer selects customs clearance in its platform booking and uploads the invoice and packing list. A more precise product description is needed before the declaration can be completed.
AI powered check
Flag the missing product detail against the booked shipment
Platform follow-up
Our team obtains the supplier’s answer and keeps the updated record with the shipment
Specialist decision
An authorised professional reviews the facts and handles filing; customs decides release
The right question. The right person.
Clear ownership keeps a customs query from becoming another long email chain.
Product facts
Supplier / product teamConfirm what the goods are, what they are made of and how they are used.
Classification and filing
Appointed customs brokerReview the information and prepare the authorised customs work.
Shipment management
Flaminglobe operations teamWe manage the document requests, broker follow-up and release handover.
A sample clearance workflow. No declaration is filed from this website example. Interactive examples use fixed sample information.
How we get there
Start on the platform. Follow every next step.
Choose clearance on the platform before the border handover. Export clearance prepares the shipment to leave; import clearance prepares it for release and onward delivery. The relevant authorities decide whether and when goods are released.
Get a quote and book on the platform
Add the goods, route and importer or exporter details, then select export clearance, import clearance or both. Review the service scope, fees and treatment of duties and taxes before booking. Upload the available shipment records in the same place.
Prepare the documents and declarations
AI flags missing fields or apparent differences for review. Our team follows up with the issuer and coordinates the document handover to authorised professionals. You confirm the facts and provide required permissions on the platform; the specialists handle the relevant declarations.
Follow release into the next handover
Follow clearance questions and status on the platform while our team manages the agreed process. Once customs and other applicable release conditions are met, we coordinate the next booked transport step. Inspection or authority decisions can change the timing.
What you’ll have in hand
- A shipment-specific customs and supporting-document checklist
- A clear handover to the appointed authorised professionals
- Visible questions, approvals and release status
- Coordinated clearance-to-delivery instructions
What we’ll need from you
- Accurate product descriptions, values and origin information
- Commercial invoice, packing list and transport references
- Importer/exporter details and requested authorisations
- Product certificates, permits or technical details where applicable
Can I include clearance in my platform booking?
Can you guarantee customs release?
Are duties and taxes included in the freight price?
Your next shipment
Let’s put your shipping plan in motion.
Enter your shipment details, choose your services and review your quote on the platform. Book and manage the journey in the same place.