AI powered end-to-end logistics platform.See what we handle

COMMON QUESTIONS

A clearer picture,
before you get started.

Plain answers about door-to-door logistics, our services, shipping costs and how AI helps with the work. Find what you need before your next move.

29 answers

What we do

Door-to-door logistics, connected services and AI powered operations.

What does Flaminglobe do?

Flaminglobe is an AI powered logistics company and platform. We handle the movement of goods from the pickup address to the final destination, bringing ocean and air freight, inland transport, customs, warehousing and documents together. Our team manages the journey while the platform keeps your information, progress and decisions connected.

Explore door-to-door logistics
Can you handle the whole shipment from door to door?

Yes. Enter the pickup and delivery details on the platform, choose your route and services, review the quote and book. We manage collection, international freight, export and import customs work, final delivery and storage where required. You upload documents, follow progress and approve changes in the same place, right through to delivery confirmation.

See the complete journey
Who is Flaminglobe for?

Exporters and importers can use us to move their goods from end to end. Freight forwarders can use our AI powered workspace to run customer shipments and daily operations. Customs brokers can use the document, task and handover workflows relevant to their work.

For Exporters & Importers
Do I have to use every service?

No. Choose the whole journey or a particular service on the platform, such as ocean freight, customs clearance, warehousing or final delivery. You can also use a focused platform workflow. The selected scope makes clear where our work starts and ends.

Choose how to work with us
Can freight forwarders use the platform for their own business?

Yes. Get started on the platform to bring customer shipments, quotations, orders, documents and tasks into one place. AI powered tools help your team compare information, prepare updates and follow up on outstanding work. Our team is available if you need help with your setup.

For Freight Forwarders
How can customs brokers use Flaminglobe?

Brokers can bring shipment information, document checks, client questions and handovers together. AI powered checks help identify missing details before a review, while the broker keeps responsibility for professional decisions and submissions within their authority.

For customs brokers
Can you work with our existing suppliers and providers?

Yes. Tell us who already handles each part of the process. We can coordinate with your suppliers and receiving teams, manage selected services or fit a workflow around the operation you already have. We agree the scope and information each party needs before work begins.

See how the journey works

Shipping and supporting services

From freight and customs to storage, orders and final delivery.

Do you offer both ocean and air freight?

Yes. We arrange full-container and shared-container ocean freight as well as air freight. The right choice depends on your cargo, delivery deadline, route and budget. We help you compare the complete journey, including pickup, customs and final delivery.

Explore ocean freight
What is included in inland transport?

Inland transport connects the supplier, port, airport, warehouse and final destination. We arrange the collection or delivery legs in your agreed scope, check access and unloading requirements, and coordinate the handovers so the international shipment reaches the right address.

Explore inland transport
Can you store goods and fulfil customer orders?

Yes. Warehousing and fulfilment can be part of your logistics plan. Tell us about receiving volumes, storage needs, order patterns and delivery destinations. We define the receiving, storage, picking, packing and dispatch services needed for your goods.

Explore warehousing and fulfilment
Do you handle customs clearance?

We manage customs preparation and coordinate clearance with the appropriately authorised professionals for the country and shipment. You provide accurate product and commercial information; we bring the documents, questions and handovers together. Customs authorities make the final decision on release.

Explore customs clearance
Can you help track purchase orders before goods ship?

Yes. Order management connects what you have bought with supplier readiness, shipment planning and delivery. We help keep quantities, ready dates and open questions visible, so your team can see which orders are ready to move and which need attention.

Explore order management
Can you arrange cargo insurance?

We can help you explore cargo insurance for the journey. Cover must be confirmed in the insurer’s policy and depends on the goods, route and agreed terms. A freight booking does not automatically include insurance; we make the request and any separate cost clear.

Explore cargo insurance
Can you help with trade finance?

We help businesses explore trade finance options relevant to their shipment and payment cycle. Any facility depends on a finance provider’s eligibility checks, approval and terms. Availability, fees, repayment requirements and security must be confirmed before you decide; financing is not guaranteed.

Explore trade finance
Which countries and cargo types can you handle?

Enter the origin, destination, product description and any special requirements on the platform to explore the available options. Regulated goods, dangerous goods, oversized cargo or temperature requirements need a specialist review before the service can be confirmed.

Get Started
Can you guarantee a delivery date?

We plan around your deadline and explain the available options. Transit times are estimates unless a specific service commitment is agreed in writing. If a carrier schedule, customs review or other event changes the plan, we explain the impact and coordinate the next steps.

Explore shipment visibility
What details do you need for a shipping quote?

Enter the pickup and delivery locations, product description, package count, packed dimensions, weight and cargo-ready date on the platform. Add your required delivery date, buying or selling terms and any handling needs. You can then compare the available routes, select services and review your quote there.

Get Started

Quotes, costs and getting started

Clear scope and practical answers before you commit.

How do you price a door-to-door shipment?

The platform brings together a quote based on your cargo, chosen route, timing and services. Review the included freight and local services, the basis of the price and its validity before accepting it. Duties, taxes, inspections, storage and other items are identified separately where they cannot be confirmed in advance.

Explore quotations and costs
Are the three ways to work with Flaminglobe fixed-price plans?

No. End-to-end shipment, Your operations workspace and A focused workflow describe different ways to use Flaminglobe. Get started on the platform and choose what you need. Shipment rates and platform fees depend on the scope, with the applicable costs and terms shown before you commit.

Compare the options
What should I check before accepting a quote?

Check the pickup and delivery points, mode of transport, cargo assumptions, included services, exclusions, validity and payment terms. Ask which amounts are fixed and which depend on events such as an inspection or extended storage. Our team helps make those differences clear.

Understand the full cost picture
Can we start with one shipment or one service?

Yes. Start on the platform with a shipment, a specific service or a focused operational workflow. Select the scope you need and review its requirements and handovers. You can add more services as your shipping needs grow.

Choose your starting point
Will extra work or a changed route be approved first?

We explain material changes and the related cost or timing impact on the platform, where you can give the approval required by your agreement. Your instructions and the decision stay with the shipment record, so everyone can see what has been agreed.

See how we manage changes
Are cargo insurance and finance included in every quote?

No. They are separate services to discuss when relevant. Insurance is subject to the agreed policy, exclusions and premium. Trade finance is subject to provider approval and the facility’s terms. Neither is activated by viewing a page or submitting this website’s test form.

Understand what is included

AI powered logistics

What the technology does for you and how our team uses it.

What does AI powered logistics mean in practice?

It means using AI to help with the everyday work behind a shipment: reading the available information, checking for missing details, comparing quote inclusions, preparing updates and highlighting tasks that need attention. Our team uses that help to manage the journey and keep you informed.

Explore AI powered workflows
What is the Flaminglobe Operator?

The Operator is the AI powered part of the workspace. Your team can ask about a shipment, get a clear summary or prepare the next task using the information already connected to that shipment. Important bookings, submissions and changes follow the relevant review and approval process.

See people and AI at work
How does AI help with documents?

AI powered checks can flag a missing field or a difference between the invoice, packing list and shipment information. Our team checks the issue with the responsible person before a correction is used. This helps bring questions forward before the next handover.

Explore shipping documents
Will AI book freight or spend money without permission?

Bookings, spending and important changes follow your agreed authority and approval rules. AI helps prepare the work and make the relevant details clear. The responsible person confirms the action rather than treating an AI suggestion as permission to proceed.

Understand the AI workflow
Are the interactive examples live shipments?

No. This website uses sample information to explain how the service and platform work. The examples do not call a live AI service, connect to carriers, place bookings or submit customs filings. They are separate from an agreed operational service.

Read about the website examples
How can I get started or ask for help?

Choose Get Started to request a quote and book through the Flaminglobe platform. The public website contact form is not currently accepting enquiries. If you already ship with us, use the support channel provided with your service.

See how to get started

Your next shipment

Ready to start your next shipment?

Choose your route, services and quote in the Flaminglobe platform. Our team handles the journey from there.

Get Started